Customer Success Manager (CSM)

Meeting at restaurant

About WEIQ

WEIQ is the casual way to order and pay at a restaurant. Making the restaurant visit simple and the restaurant operations running smoothly.

WEIQ is one of the leaders for food & beverage orders in Sweden with over 180 000 users and 200+ restaurants but is also a company in scale-up mode with a lot of pots on the stove. Our most exciting times are still ahead of us, and we want you to be a part of the story.


What you’ll be doing

Working at WEIQ is about inspiring and redefining the restaurant industry. We are a fast-growing company with a team that’s working closely together, and just like our customers, we deliver great service. At WEIQ we don’t have sales representatives, only people willing to inspire and help new customers get onboard and succeed.

We are now looking for a Customer Success Manager to join our growing team. This is a fantastic opportunity to join a leading company in its early stage in a promising industry. As a Customer Success Manager at WEIQ, you’ll be working with:

  • Account management, maintaining and developing relationships
  • Business development, as customer success is the heart of our business and controls the development of our service
  • Sales, finding new relationships and success stories
  • Onboarding, building relationships

Who you are

You are a fast learner and a great communicator. You are service-minded and interested in technology . You are ambitious, care about people and not afraid to make a couple of mistakes . You care about and have a great understanding of how our guests at restaurants would use our applications, and some understanding of the restaurant industry. You are self-driven and can stay organized in a fast-moving and sometimes chaotic environment.

You will at least need to have:

  • Some experience in sales, customer success or account management
  • A relevant degree
  • A sense of humor

Seinfeld gif

An extra plus is if you have:

  • Worked in another SaaS company
  • Some type of experience from the restaurant industry
  • A great sense of humor

What we offer

At WEIQ we put a lot of emphasis on your personal development as well as our own. Here is a list of some of the things that we can offer you:

  • The opportunity to grow with the company and be a part of something bigger than yourself and make a great deal of impact
  • Top modern office spaces near Malmö Centralstation (with great coffee and AW:s)
  • The chance to work with and try out new technologies
  • The chance to learn a great deal about tech, start-ups and life

How to apply

We look forward to hearing from you and are recruiting continuously. Send us your resume at and we’ll be in touch soon!

If you can’t wait to learn more about WEIQ, check out our website or visit one of our restaurants and try out our app!

Come join us in the kitchen! See you soon!