WEIQ is one of Sweden's leading services for ordering via QR code at restaurants. WEIQ is now launching as an App Clip, meaning restaurant guests can order without downloading the app, yet still get the superior user-friendliness of an app compared to web solutions.
Since the pandemic, the problem of hiring experienced restaurant staff has become acute, forcing restaurants to limit opening hours or risk long wait times for their guests. Those who do apply for the jobs often have no industry experience or difficulty with the language. For Christer, Hans, Jonas, Lars, and many other restaurant owners, QR ordering became their salvation, both for the guests and for upselling. Here's what they say about how their recruitment has changed since they started using WEIQ's table service ordering solution.
The fish restaurant in Norrland reduced overcrowding with WEIQ. Roger Edlund runs the restaurant FiskarFänget on the High Coast between Härnösand and Örnsköldsvik. It is located in a boathouse right by the harbor and depends on successful sales during the summer months to stay afloat.
How can WEIQ automate your accounting with SIE files? We often get questions about how information about all transactions in our system ends up in your accounting. The answer is SIE, which is a standard for importing files into accounting systems. The abbreviation stands for Standard Import and Export and is based on Swedish accounting regulations. The file contains information about which accounts in the BAS chart of accounts should be debited and credited for all transactions that occur in our system.
Poké Maniac uses WEIQ with their Point of Sale (POS) solution, Onslip. WEIQ works with all POS systems and has extra support for integration into Onslip's POS. This means that the menus are synchronized between the POS and the app, and all orders appear directly in their regular POS.
When your guests place orders in WEIQ, your staff will see them on a tablet and printed from a receipt printer. On the tablet, you can see what has been ordered, how long ago the order was placed, and which table or pickup number it has.
A genuine smile, positive energy, good attentiveness, and the ability to make recommendations from the entire wine list. The definitions of good service are as numerous as the guests, but what are the true hallmarks of good service for restaurants in 2023? In an era where staffing is often low and the workload is high for employees.
We sat down with one of our customers and talked about their experience using WEIQ as an ordering app at the immensely popular Café Cul de Sac in Stockholm. Cul de Sac means dead end, and the summer restaurant, owned and run by Louise Fägerblad, is beautifully situated right by the water in Gröndalshamnen with a view of Reimersholme.
Pinchos has long been unpopular among people in the restaurant industry: they use pre-made ingredients, lack a real service mindset, and customers have to pick up their own food. Yes, Pinchos breaks many of the basic rules that restaurant professionals are taught, such as the importance of traditional table service and quality ingredients, yet it remains one of Sweden's most profitable restaurant businesses. Why?
The most important factors for motivation in restaurants are good leadership and proper training so that employees can get into routines and feel fairly treated. In addition to that, work needs to be done to increase job satisfaction and create strong motivation to succeed together.
The most important thing to start with is to figure out what the actual staffing needs are. The cheapest and fastest way to solve your restaurant's staffing shortage is to make do with the staff you already have.
Here we list the most common POS systems among restaurants in Sweden that we encounter, roughly sorted by how often we hear that restaurants use them.
The market for ordering apps has completely exploded since 2020. Before then, most of us had only heard of Pinchos and Espresso House in Sweden, which had their own solutions. Today, there are many to choose from, but which app is best for your restaurant?
The restaurant industry is largely based on dreams. A dream of having your own place. A dream of getting the opportunity to cook your signature dishes. A dream of being able to offer people a place to meet and an experience of both a gastronomic and social nature.
Badhytten is a restaurant right on the beach that offers high quality food, service, and entertainment. After three successful seasons, Michael Egly decided to expand and opened Bryggan during the summer of 2020, just a stone's throw away.
There are many reasons to choose an inexpensive and simple cash register system for your restaurant. You want to take payments, that's it. Preferably as flexibly as possible. More guests are ordering and paying themselves on their mobile phones now, so in the future, an advanced system with expensive hardware might not be needed.
